Legal Notice
Zaya Luna
Legal Notice & Disclaimer
Last updated: May 2026
1. Company Information
This website is owned and operated by:
Zaya Luna
32 Kinburn Street
London SE16 6DW
United Kingdom
Email: info@zayaluna.com
Website: www.zayaluna.com
2. Disclaimer
2.1 General Disclaimer
The information provided on www.zayaluna.com is for general informational purposes only. While we strive to keep the information accurate and up to date, Zaya Luna makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.
2.2 Product Information
We make every effort to display product colours, images, and descriptions as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the actual colour or appearance of our products. Minor variations in colour, size, or design may occur between the product shown on our website and the actual product received.
2.3 Pricing Disclaimer
Zaya Luna reserves the right to modify prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. We will notify you promptly and offer a full refund in such cases.
2.4 Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. If a product you have ordered is no longer available, we will inform you as soon as possible and offer an alternative or a full refund.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, brand names, images, audio, video, software, and the overall design and layout, is the intellectual property of Zaya Luna or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or republish any content from this website without prior written consent.
- Use our brand name, logo, or trademarks in any way that could cause confusion or imply endorsement.
- Download, copy, or save images from this website for commercial use.
- Modify, adapt, or create derivative works based on our content.
Limited personal, non-commercial use of our website content is permitted, provided that Zaya Luna is credited as the source.
4. Limitation of Liability
To the fullest extent permitted by applicable law, Zaya Luna shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with:
- Your use of, or inability to use, our website or products.
- Errors, inaccuracies, or omissions in product descriptions or pricing.
- Unauthorised access to or alteration of your transmissions or data.
- Statements or conduct of any third party on the website.
- Any loss of profit, revenue, data, or goodwill.
- Any other matter relating to our website or services.
In no event shall Zaya Luna's total liability exceed the purchase price of the product or service giving rise to the claim.
5. External Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Visiting external links is at your own risk, and we encourage you to read the terms and privacy policies of any third-party website you visit.
6. User-Generated Content
If you submit reviews, comments, photos, or other content to our website or social media channels, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, display, and distribute such content in connection with our business. You are solely responsible for the content you submit and agree not to post material that is unlawful, defamatory, or infringes on the rights of others.
7. Indemnification
You agree to indemnify, defend, and hold harmless Zaya Luna, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of our website, your violation of this Legal Notice, or your infringement of any intellectual property or other rights of any person or entity.
8. Governing Law & Jurisdiction
This Legal Notice and any disputes arising from or related to your use of www.zayaluna.com shall be governed by and construed in accordance with the laws of Australia. Any legal proceedings shall be brought exclusively in the competent courts of Australia.
9. Severability
If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.
10. Changes to This Legal Notice
Zaya Luna reserves the right to update or modify this Legal Notice at any time without prior notice. Changes will take effect immediately upon posting on this page. The date at the top of this document indicates when this Legal Notice was last revised. We encourage you to review this page periodically.
11. Contact
If you have any questions about this Legal Notice, please contact us:
Zaya Luna
Email: info@zayaluna.com
Website: www.zayaluna.com
© 2026 Zaya Luna. All rights reserved.
Frequently Asked Questions
How long does shipping take?
We offer free shipping within Australia. Standard delivery takes 5–10 business days. You'll receive a tracking number via email once your order ships.
Have further questions? Contact us
What is your return & refund policy?
30-day money back guarantee. Send it back within 30 days for a full refund — no questions asked. Items must be unworn and in original packaging.
How do I find my correct size?
Each product page has a size guide. Between sizes? Size up. Still unsure? Email: info@zayaluna.com
Can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Klarna, Shop Pay, Maestro and Union Pay. All fully encrypted.
Do you ship internationally?
Free shipping in the USA. For international orders, email info@zayaluna.com for rates.
How do I contact customer service?
Monday–Saturday, 09:00–17:00. Email: info@zayaluna.com, we reply within 24 hours.
Do you have another question? Contact us.